Mortgage back office · By AI Solutions Guru

The loan file that completes itself.

A borrower website, AI document intake and a back office that carries every file from application to clear to close. Your processor stops chasing paystubs and starts closing loans.

  • Runs a live processing desk every day
  • MISMO 3.4 export
  • Encrypted backups in three places
Pipeline

Application 2

  • Rivera, A. FHA Purchase
  • Chen, M. DSCR Refinance

Documents 2

  • Okafor, J. Conventional Purchase 70%
  • Russo, L. VA Purchase 40%

Underwriting 1

  • Patel, S. Jumbo Purchase

Clear to close 1

  • Moreau, K. Conventional Refinance

Paystub read and filed

Okafor, J. · Still missing
  • Photo ID Filed
  • W2 2025 Filed to Income
  • Bank statement, August Filed
  • Last paystub Reminder sent
Moreau, K. · Submission

MISMO 3.4 · 0 blockers

File complete. Ready for the underwriter.

Send to lender

Sample data

01 · The real bottleneck

Loans don’t stall in underwriting. They stall in the inbox.

Every file waits on the same things: a missing paystub, a blurry statement, a borrower who stopped answering. That waiting is what costs you closings.

  • The document chase

    Your processor emails the same borrower three times for one paystub. The system asks once, reminds on its own, and stops the moment the document arrives.

  • The sorting

    A folder called “scan0043.pdf” helps nobody. Every upload is read, named, and filed to the right slot of the loan checklist automatically.

  • Customizable, inside the standard

    MISMO 3.4 import and export: bring a file in from the LOS you already use, finish it here, send it out as MISMO 3.4. Nobody types it twice.

02 · How it works

From first click to the underwriter’s desk.

  1. Step 01, Apply

    The borrower fills a guided application on your branded site, from any phone.

  2. Step 02, Upload

    A secure portal asks only for the documents this loan program needs.

  3. Step 03, Auto file

    AI reads each document, names it and files it to the checklist.

  4. Step 04, Finalize

    The workspace shows every blocker before the file leaves your desk.

  5. Step 05, Submit

    One click sends a complete MISMO 3.4 package to the lender.

03 · What you get

One system. Three windows your team lives in.

Window 01 · For your borrowers

A branded site that takes the application.

Your logo, your domain. A guided application in plain language, a secure upload portal, and an assistant that answers borrower questions at night so your phone stays quiet.

  • Guided application
  • Secure uploads
  • Night assistant
  • Several loans per borrower
Your application

Where do you work?

Employer name
Start date
Continue

Assistant · 11:42 PM

Yes, a screenshot of your bank statement works. Upload it here and I will file it for your processor.

Window 02 · For your processors

Every document read, named and filed.

AI intake reads each upload, recognizes what it is, and files it to the right slot on the checklist for that loan program. Anything uncertain lands in a review tray instead of the wrong folder.

  • Document intake
  • Checklists per program
  • Pipeline board
  • Email and WhatsApp alerts
Document intake
  • scan0043.pdf Paystub · Income
  • IMG_2211.jpg Photo ID · Identity
  • statement (2).pdf Bank statement · Assets
  • taxes.pdf Needs a look
Unsure reads go to a person, never guessed.

Window 03 · For your lenders

Files that arrive complete the first time.

The submission workspace lists every blocker before the file leaves. When it is clean, it exports as MISMO 3.4 and goes to the lender with a cover sheet. Fewer conditions, fewer round trips.

  • Submission workspace
  • MISMO 3.4 export
  • Works with your LOS
Submission workspace
Application data
Complete
Required documents
14 of 14
Expiring documents
None
Blockers
0
Export MISMO 3.4 and send

04 · Yours to tune

Easy to use. Built to fit how you work.

Your administrator decides how much runs on its own. Start simple, and turn more on when your team is ready.

  • Automation, your way

    Choose what runs by itself: document requests, reminders, filing. Keep a person on every step, or let the file move on its own.

    Coming soon
  • AI, as much as you want

    Decide where AI helps: reading documents, sorting your mail, answering borrowers. Turn each one on or off.

    Coming soon
  • Who sees what

    Admin, staff or loan officer, each with read only or full access. Loan officers see only their own loans.

  • New functions on request

    Need something we don’t have? We add it to your installation, inside the MISMO 3.4 standard.

Works with your tools

  • LoanSifter Coming soon

    Pricing in sync with your files.

  • Claude

    Ask about any file and update it from Claude, within your permissions.

  • ChatGPT Coming soon

    The same, from ChatGPT.

  • Your inbox Coming soon

    Urgent mail flagged and replies drafted, sent only when you allow it.

05 · Security and compliance

You hold your borrowers’ whole financial life. So do we.

Built for the questions your compliance officer and your lenders will ask. The full answers are on the security page.

  • Encrypted storage

    Every document is stored encrypted and travels over HTTPS. Nothing sits in an open inbox or a shared folder.

  • Encrypted backups, three places

    Nightly encrypted copies in three separate locations. One is locked for 35 days so nobody can delete it, not even us.

  • Restores that are tested

    A backup only counts if it comes back. We restore ours on a schedule and check every record.

  • Strong sign in

    Passwords stored in a form that cannot be reversed, accounts that lock after wrong attempts, and an email for every new device.

  • Sessions that expire

    Staff are signed out when idle, so an open laptop is never an open file.

  • Sensitive data masked

    Social Security numbers and similar fields stay hidden on screen unless the person is allowed to see them.

  • Every action logged

    Who opened a file, who edited it, who sent it. The audit trail your examiner asks for is already there.

  • Requests checked at the door

    Forms and uploads refuse requests from other sites, and every upload goes through a secure portal.

06 · Built on a real desk

Not a startup demo. It runs a processing company every day.

LoanProGuru was built inside Stark Processing, a working mortgage processing company. Every screen exists because a processor needed it on a real file, with a real borrower waiting.

Loans on the board
15,000
Documents filed
180,000
Years building software
25+

07 · Pricing

Priced per office, not per head.

Add loan officers without adding cost. Setup can be split into three monthly payments with no interest.

  • Basic

    $490 per month

    $3,900 setup · up to 5 loan officers

    • Borrower portal and guided application
    • AI document intake and checklists
    • Pipeline and submission workspace
    • MISMO 3.4 import and export
    • Email and WhatsApp alerts
    Book a demo
  • VIP

    $1,690 per month

    $7,900 setup · up to 10 loan officers

    • Everything in Standard
    • AI voice agent that answers every call
    • Lead generation ads managed for you
    • Priority processing on every file
    • A direct line to your account manager
    Book a demo

Need hands, not just software?

We process the file for you. You pay when it closes.

A dedicated processor works your loan inside the same software: documents, conditions, lender follow up. Priced per file, collected at closing. No processor on your payroll.

Ask for pricing

See all services

Live demo · 30 minutes

Watch a real file finish itself.

We walk one loan from application to lender submission, live, on screen, and show how it fits the way your team works.

Book a live demo

(305) 645 6307 Royal Palm Beach, FL

Request a demo

Test version, not the live site